Our active traders are our best resource for website improvements – and we’ve been listening. Experienced traders know what they want from an online trading site. First, it must be reliable. It must be easy to use. And it must offer tools that are meaningful and targeted.
Reliability
Our clients demand a reliable service from our website and phone dealers. All the tools and cheap brokerage in the world won’t help if you can’t get through to a dealer or the website to place an order – especially in a turbulent market. With reliability being our highest focus, we are striving to ensure our website can keep ahead of the demand. Whilst we have an excellent record in this area, there are times when factors outside of our control can cause problems. But we always have a back-up plan. Our customer service and dealer team are ready to swing into action if a system problem occurs. They can manage your trades and provide you with the information you require.
Dynamic Data
View live streaming market data in your browser without needing to click the refresh button. Dynamic data is available on our web site – there’s no software new to download and no third party agreements required. This service is available for a monthly subscription of just $55, or is free if you generate more than $235 in brokerage during the month.
New tools and features
We were the first online broker in Australia to add the full day’s Course of Sales data for every listed stock to our website. This tool gives you a feel for how a stock has traded over the day and identifies any advantageous trends. It is offered free to all clients.
Comprehensive Market Depth
Our Market Depth Page is one of the most sophisticated available. While some brokers are charging high monthly fees for access to full market depth, it’s free to our clients.
With this service you can see every order, every price level and every stock.
You can also see where your order sits in the queue. The green and red highlights show you price changes. Helpful information can be accessed by rolling your mouse over various items on the page.
Stock alerts
For a nominal charge, we will send SMS and email alerts when certain events affect your chosen shares. You can customise these alerts to send when:
- A certain price level is reached.
- An announcement is released to the ASX.
- A certain volume of shares has been traded over a day.
Other features
Other features which can help the active trader include:
- Order History – tracks every step of your order from the time it’s placed until the final trade.
- Trading Confirmations – uploaded to the site at regular intervals during the day.
- Confirmation data – downloadable for all trades done with CMC Markets Stockbroking. This data can be imported into most software packages.
